News in from interactive mobile specialists Dialogue. They’ve just appointed ex-Orange UK Head of Support Operations Steve Lovell to the team as Head of Technical Servies.
Steve, 35, from Leeds, was responsible for multimedia technical operations and services. More recently, at BT his role as Service Operations Centre Manager, involved overseeing technical support teams responsible for all live NHS
services provided by BT.
“I am really looking forward to working with a team of people that already have an excellent reputation in the mobile arena,” said Steve. “One of my main objectives is to further develop Dialogue’s technical infrastructure and procedures, in order to continue to improve platform and service reliability. My other main focus is to provide the best possible customer service to new and existing customers as well as meeting and forming good relationships with Dialogue customers.”
Hugh Spear, Dialogue’s Managing Director is excited to have Steve on board: “We are all very excited about Steve joining our management team and he will be an integral part of helping drive the business forward. Steve’s technical knowledge and expertise will help continue to improve Dialogue’s reliable platform, and ensure we continue to provide a great service to our customers.”
Of course you shouldn’t confuse this Steve Lovell with the Aberdeen football striker, who’s career has included stints at Bournemouth, Exeter City, Sheffield United, QPR, Portsmouth and Dundee. Although the Steve Lovell from our industry achieved 100% uptime of his remit during his time at Orange, it’s unknown whether he also scored 34 goals in 84 appearances like the footie Steve did at Dundee.