Link: O2 starts charging for calls to non-places | The Register
With the world and his wife now seemingly having a non-geo number (0845, 0870, 0800), it’s curious to hear that O2 have become the last UK mobile network to drop these numbers from customers inclusive minutes packages.
According to The Register, O2 customers who’ve signed up since March have already had to pay for calls to these numbers, with older customers being notified last week by text of the impending changes.
O2 have also decided, rather kindly, that this change is “significant”, so much so that they’re offering users the chance to cancel their contract early. If you’re in that position, get your skates on – you’ve got until the end of September to cancel.
Interesting. So I received an SMS from Carphone Warehouse who manage my O2 account telling me that I am due for a handset upgrade and to call them on 0800 0490490. So I click to call and hear ” Access to this number is not free of charge. Please redial without the first zero.” I know I think, there is bound to be a free customer service number for O2. I will check their Web site. There it is 08705214000!