Andy Munarriz is having a happy week.
Andy, one of the chaps behind the rather innovative HulloMail voicemail service, is delighted that T-Mobile UK have finally stopped their ridiculous premium charging policy for voicemail diverts.
If you wanted to use a service such as HulloMail for your voicemail, T-Mobile applied either 17 or 26p per minute voicemail divert charges. That can add up. Especially if you get a lot of voicemail and if people leave you long messages.
T-Mobile has now decided to count divert charges as part of bundled minutes. This is brilliant news for T-Mobile customers — but even better news for Andy and the HulloMail team. One of the painful barriers for them has been the fact that if any of their customers signed up with their T-Mobile G1, they’d get nailed for crazy divert charges.
Madness, considering HulloMail’s success with their HulloMail app for Android (given T-Mobile’s support for the platform).
If you haven’t checked out HulloMail, do so at http://www.hullomail.com/. It just might be what you’re looking for. The service allows you to keep your own voicemails — in your email (Google Mail is ideal) — and if you’d like an introduction from Andy, check out Week 45 of the Mobile Industry Review Show.
HulloMail is available as an application from the Android App Store (UK and USA) but you can also use it with other mobile handsets too.
Now all we need to do is persuade them to stop taking other mobile operators out of bundle (why when I call someone with a Jersey, Guernsey or Manx number is it so special?), put 0870, 0845 and 0844 in bundle, and it'll be the beginnings of a sensible pricing structure – IMHO of course.
Ughh, I hate that 0870, 0845 policy. It costs a fortune to get an insurance quote.
@Whatleydude Maybe he knows because he reads MIR who covered it yesterday 😉 http://bit.ly/170rnv
@Whatleydude Maybe he knows because he reads MIR who covered it yesterday 😉 http://bit.ly/170rnv
Tell me about it.. it's those 0844 conference call services that kill it for me! And don't even get me started on when you phone an 0870 etc and get put on hold for ages 🙂
Tell me about it.. it's those 0844 conference call services that kill it for me! And don't even get me started on when you phone an 0870 etc and get put on hold for ages 🙂
Those charges didn't apply to business plans or at least I was never charged for them. Still, voicemail divert not available on PAYG means T-Mobile and others still need to be pushed to change their other unfair policies. One of the more natural homes for these Hullomail seems to be GiffGaff.
14 seconds voicemail divert from T-Mobile to HulloMail = 10p 😐 Not happy with it!