It’s that time again dear reader: Three UK’s CRM system has, as I predicted, chucked me back into the call queue for their sales team. The last time the calls began was back in May. I ignored them for a few days and eventually answered on May 14th (I wrote a post then to chronicle the […]
Tag: 3
I have been testing out the latest generation of MiFi units from mobile network 3. It’s fair to say that the mobile broadband revolution in the UK was kickstarted by the ever-enterprising 3 network. They were the first to bring decent priced USB dongles to the market. The had a lot of network capacity to […]
You’ve got to love Three, or ‘3’, the challenger UK mobile network. They’ve got some phenomenal offers out there continually and they’ve got one of the fastest and most effective data networks known to man. However they are really shit when it comes to CRM and sales. I have, it seems, been stuck in a […]
Categories
Are you on 3? You’re now on 4G!
Just a quick reminder for the legions of readers who use 3. If you haven’t already noticed, you’re now using 4G. There are obviously a few caveats. To use 4G, you need to locate yourself within the 36 large towns and cities that have already been provisioned (e.g. London, Birmingham, Manchester, Reading, Liverpool). You also […]
Good news! If you are Ben Smith, then you will be loving the all new “Feel at Home” facility from UK operator, 3. Ben Smith, good friend of Mobile Industry Review, Editor of Wireless Worker and co-presenter of our joint podcast, 361 Degrees, has family in Ireland. This means he routinely goes there for the […]
Both EE and Vodafone appear to be having serious stock problems with the iPad Mini. This is a bit of a problem for me as I was thinking of getting one from either firm; although on balance I reckon EE is my preference at the moment. Although I’m disappointed EE don’t have any stock I […]
Three just announced they now have the Asus Vivo Tab running Windows RT in stock and I have to say, my head was turned. I’ve been pretty impressed with the quality of kit Asus have been turning out recently and I do admit to being highly curious. I’m particularly liking the idea of an integrated […]
“Hello, is that Eeee-wan Mak-Lee-od?” said a voice from rather far away. It felt like a call from India. “Yes it is,” I answered. “Hello I’m calling from Three, your mobile service provider,” continued the chap. “Good afternoon,” I replied. I listened to the offer. “We’d like to offer you a discounted rate on anything […]
I have been banging on about leasing or renting phones for some time. I very much believe that the marketplace is going to need to evolve to address the hardware dating issue. For me, anyway. I’ve had my iPhone 4 from 3 for 16 months and it’s on a 24-month contract. The new iPhone 4S […]
That image there highlights just how good the all new 3 MiFi (Model: E586) is when it comes to offering a usable internet connection. Indeed, this connection isn’t just usable, according to Speedtest.net, it’s actually better than 65% of the rest of the United Kingdom. Love it. I’m using this at home in Ascot and […]
You know the offending account I’m referring to? The one where I was stupid, STUPID enough to run up a £120 bill based on 58 megabytes of overage? (Read: An expensive example of Three’s stupid data policies) I’ve been rather annoyed at how stupid I’ve been. I paid £5 for the ‘internet max’ option years […]
Can you imagine shopping for your phone like this? Play the video and see what you think. For a long, long time I’ve maintained that this kind of online concierge is required by mobile retailers. 3 from B-Reel & B-Reel Films on Vimeo.