Categories
Operators

WiMax discourse from Mr Operator coming shortly

We’ve a huge, huge piece on WiMax coming from Mr Operator. Suffice to say, he is not impressed. Some highlights I plucked from his piece this morning: “Over at Intel, someone else (possibly at the same long lunch) piped up and said “Great idea guys, here’s several Billion dollars, hop to it”. And lo, the […]

Categories
Operators

Should an operator charge you VAT on your contract pay off?

Check this issue out from Steve Rowlands (of S60blogger) about Orange (yeah, them again): Steve writes: Sick and tired of the lack of customer service from Orange, I decided to cancel my contract with 10 months remaining. Upon making the phone call to the customer (dis)service disconnections department, I found myself greeted by a rather […]

Categories
News Operators

3 business is excellent value; but that’s no excuse for working at the Doctors

I just got this bit of news in from UK operator, 3. They’ve got one of the best priced business services in the marketplace (have a look here). Independent analyst, Pure Pricing, has verified this. They’ve done a bit of research to find out just how mobile mad we are. Have a read… New survey […]

Categories
News

Send me your questions for Mr Operator!

I’ve been on to Mr Operator today with the feedback from my earlier post. Thank you for that. I’ve agreed that, generally, we won’t be pulling any punches. We’ll be punching away. Or, at least, Mr Operator will be. I’ve taken off the mask, the 10cm thick iron chains and the straitjacket. Mr Operator is […]

Categories
News Operators Opinion

Blyk – The End is nigh.

Blyk and I are now officially no more. I thought that maybe there was a chance of reconciliation, I was severely misled, and quite possibly slightly delirious, but who could blame me for wanting something to work? I learnt yesterday after a meeting with the Blyk Manager of User Experience that it isn’t just poor […]

Categories
Operators

Termination rates in for 70 percent cut

Mobile termination fees are on their way down, with a source telling Reuters that EC Commissioner Viviane Reding is planning to publish draft guidelines that will cut the fees by 70 percent. According to the source, the changes will come in 2011 and, while the EC won’t mandate any numerical caps, it will specify what […]

Categories
News

Colao tipped as new Voda boss

If a The Telegraph report is right, departing CEO Arun Sarin will be replaced by his right hand man Vittorio Colao, latterly head of Vodafone’s European operations. The Telegraph says Sarin’s departure will be formally revealed at the company’s half yearly results announcement later on today, after five years in charge with the operator. Sarin […]

Categories
Services

US operators hit with SMS charges suit

It looks likes US operators will be texting their lawyers. According to RCR News, a class action lawsuit is afoot against “six mobile-phone carriers and a top mobile virtual network operator” over the cost of incoming and outgoing SMS. RCR says the suit is looking for “recovery… for unauthorized charges, wrongful collections and unjust enrichment” […]

Categories
News

Verizon Wireless starts paying out for Vodafone

After the sale rumours that followed Vodafone last year over its stake in Verizon Wireless, it looks like the decision to hold onto 45 percent of the US operator has paid off. According to the Financial Times, Vodafone has revealed it expects to start receiving dividends from its share in Verizon Wireless again from next […]

Categories
Operators

Mobile content finally slips from operators’ grasp

It looks like carriers have finally lost the battle to keep control of consumers mobile content – according to ABI Research the average consumer gets their content from a mix of places, including the web, their mobile operator and from their own collections. Of mobile users who watched video on their mobile, the split was […]