Archive | Services

Often referred to as the ‘biggest brand on the planet’, SMS — or texting — is still the biggest success story in the industry. In this section we cover innovation, best practice and discussion around the next steps for the medium.

Why Amazon is thinking beyond the operator

I was trying to buy a computer monitor the other day. I was standing at a train platform browsing Amazon via their dedicated app. I was prevented from hitting the ‘one click’ buy button because my 3G Vodafone service kept swapping into E, then into GPRS (that annoying little round circle on the iPhone) and […]

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Sky Go Extra: It finally worked

I’ve been pretty vocal recently about how shit the Sky Go Extra service is. I am astonished that the team there even let it out the building alive. There must have been some real pressure to deliver and I seriously doubt whether any of the senior executives have bothered taking a look at it. Or […]

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Chelsea’s Abramovich picks up a 23% stake in Truphone for £70m

Ah, interesting! Super news for Truphone: LONDON, 1st February 2013: Truphone, the pioneering international mobile communications company, today revealed that it has secured £75m in its latest round of funding from investors including Roman Abramovich. Mr. Abramovich’s investment vehicle, Minden, has acquired a 23.3% stake for £70m, valuing the company at £300m. Truphone’s service currently […]

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Help: How would you fix The Cloud’s payment gateway service?

Last night I wrote a post about The Cloud’s astonishingly rubbish mobile payments gateway provided by ageing out-of-date last-century WorldPay. Clearly since the product team at The Cloud can’t seem to use Google to find a better system, I thought we should collectively help them out. I am therefore soliciting your advice. If your company […]

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The Cloud has the most abysmal mobile payments gateway ever (WorldPay). Please recommend an alternative to help them see the light!

This evening I was stuck at Waterloo for at least 45 minutes. The train I’d expected to take was cancelled. No biggie. I decided to wait. Waterloo is a pretty good station with some reasonable facilities. I remembered I needed to download another episode of The Killing (Series 2). Often, the 15-minute free option of […]

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