Archive for the ‘Operators’ Category

Zer01 Mobile: Going nowhere?

Friday, July 3rd, 2009

There is, I think, a market for a well run, focused mobile virtual network operator.

At CTIA back in March, there was a small but significant buzz about Zer01 Mobile — a totally new entrant proposing unlimited voice and data within the United States for around $60-70.

Nice.

At first glance, that sounds brilliant.

Indeed, I met quite a few people who took me to a corner and quietly showed me their Zer01 mobile trial sim card. I remember being very jealous. I remember thinking I might as well get a Zer01 account, instead of signing-up with T-Mobile.

Indeed, if you can get the MVNO strategy *right* for the uber geeks, you could count on getting 100-200k customers like me and the US readers of MIR pretty quickly.

I was reading a post earlier this week by Enterprise Strategy Group’s Steve Duplessie.

Steve doesn’t mince his words and his analysis is famed across the tech industry. Mention the words ‘Steve Duplessie’ to many a wide-eyed analyst relations professional and you’ll see their eyes widen even further. The chap not only knows his stuff, he’ll beat you around the head with it.

In his post, Steve points out that any firm that, “sends out a release such as this, but can’t even get it on their own Web site.”

He’s then helpfully cut and paste the release from Zer01 Mobile (which, I would also link to, if it was published on their site… but it’s not). Finally, Steve comments, “Hey zer01 - cool thoughts, horrid execution. At least Vonage had snappy commercials.”

Agreed.

Zer01 works using VoIP. Which is a total arse. It’s perfectly fine if you’ve got bandwidth. But the moment bandwidth becomes scarce in your area/server/cell/whatever, you’ll find yourself praying for 4k/sec guaranteed throughput.

You also have to use Windows Mobile. Another gaping flaw for anyone who doesn’t use the platform.

The next flaw? You can’t actually ’sign-up’ for Zer01. You can’t buy from their site. Instead, Zer01 are waiting for enterprising chaps to contact them and setup a sub-MVNO under them.

Right.

Yes, we shall see. Like Steve, I’d like for it to be a success. But I very much subscribe to his final sentiments: “Cool thoughts, horrid execution.”

Vodafone and Carphone are friends again

Thursday, July 2nd, 2009

If you remember, back October 2006, Vodafone decided to go-it-alone with the UK’s second largest mobile phone retailer, Phones4U.

The removed the UK’s largest chain, Carphone Warehouse, from the roster and gave Phones4U exclusivity.

So if you walk into a Carphone Warehouse, even today, you can’t get a Vodafone service. They won’t offer you a Vodafone contract.

Rumours abound as to why Vodafone made this decision in the first place — and what that meant for Carphone Warehouse.

Well, this is all changing. Again.

From the 7th of July, you can now walk into Carphone Warehouse and be furnished with a new Vodafone connection.

You can’t talk to them about your existing service offering. Mind you, you can’t even do that in a sodding Vodafone shop. You need to phone Customer Services.

That said, it’s a good move for the consumer looking ‘for a deal’.

You simply walk into Carphone Warehouse or Phones4U and — this is where the mobile operator gets an absolute kicking — you tell them you want a ‘better deal’. Let’s say you’re on Orange, right. Well, you won’t be. Not for much longer. The retailer typically gets a heck of a lot more revenue for obtaining a new customer than it does for ‘retaining’ and upgrading an existing customer. The deals for new customers are usually a lot more appealing.

So you’ll be whisked off Orange before you can say ‘can I get free minutes with that’ and the sales executive will begin pointing you to the operator that offers the highest revenue payout/bonus/vouchers for them.

So, from July 7th, you could now be walking out with a new Vodafone connection from Carphone Warehouse.

Good news for the consumer.

Good news for Carphone.

Bad news for Phones4U (slightly less reason to get your hands covered in snakeoil).

Good news for Vodafone. They can hopefully benefit from the churn that these retailers are generating. Carphone Warehouse, by the way, sold 19 million handsets last year. A majority of which were obviously churned from other networks.

Bad news for the operators in general.

We shall see…

New MVNA launches; student MVNO is first customer

Thursday, July 2nd, 2009

London-based x-Mobility have just announced the launch of their new Mobile Virtual Network Aggregator (MVNA) service, and at the same time tipped everyone off about a new student Mobile Virtual Network Operator (MVNO).

So here’s the deal. x-Mobility have an agreement with 3, all the backend (BSS/OSS) systems, a customer care service, plus SIM and handset fulfilment. In theory you don’t have to do anything - apart from give them some cash and a copy of your brands logo. 120 days later and voila - have your very own MVNO. No months of negotiations with the mobile operator over radio access contracts, and no large outlay on equipment.

That’s what Uni-Tel Mobile did, and they’re now about to launch a new UK student-targetted service. Details on exactly what their offer is - when it’ll be available, etc - is a little sketchy, but their Operations Director, Mike Hall, is quoted as saying ‘We think that we have a very compelling offering to the student market and we’re extremely excited about the possibilities.’

Anyway, back to x-Mobility. The company claims they’re working with a number of brands to launch some more MVNO’s soon. But is there room in the market? Many MVNO’s have come, failed and gone. Differentiation against the traditional operators is the key - it’s not just a case of slapping on your brands logo and hoping for the best; a fact that was a little lost on Marks & Spencer a while back.

I’m currently arranging some time with both Uni-Tel and x-Mobility for a chat - if you’ve got any questions you want putting to them please drop a comment on this post.

Vodafone and 3 cited in T-Mobile UK takeover dance

Monday, June 29th, 2009

It’s been another weekend of rumours over the future of T-Mobile UK - with reports that Vodafone and 3’s parent company might team up to launch a bid for the troubled UK mobile division of Deutsche Telekom.

The Financial Times claims that the Newbury-based operator has been sniffing around its rival, said to be worth between €3bn and €4bn - and may be considering teaming up with Hutchinson Whampoa - the parent company of 3 - to launch a bid.

Even if Vodafone went it alone, the combination the two operators in the UK market would give a market share of 40%, according to the BBC. Such a large chunk of subscribers would certainly ring alarm bells with the UK Competition Commission and the higher powers of the EU in Brussels - although the BBC says it’s not uncommon for operators to have such dominance in other European countries such as France and Spain.

Vodafone are not the first operator to be linked with a bid for T-Mobile. Previous rumours of interest by Orange were vehemently denied a few weeks ago after a reported rebuffal by Deutsche Telekom, plus there’s still the distinct possibility of a ‘mega-operator’ plan involving 3, Skype and T-Mobile - which I exclusively wrote about back in May.

Whatever the outcome, one fact remains - being a mobile operator is no longer the equivalent to having a licence to print money. Vodafone are currently going through a £1bn cost cutting plan after it recently announced a 53.5% fall in annual pre-tax profits from £9bn to £4.2bn, and Deutsche Telekom recently wrote off €1.8 billion on T-Mobile UK.

Welcome to Mobile Developer TV!

Wednesday, April 29th, 2009

Hello and welcome to Mobile Developer TV.

My name is Ewan and I’m founder and Editor.  You can find out more about me here.

After Mobile Industry Review turned subscription-only back at the end of March, I’ve been looking around for other projects to commence.  Mobile Developer TV started off as a concept in the back of my mind about 6 months ago.

Here’s the Background

I’m founder and editor of Mobile Industry Review (”MIR”), one of the world’s most influential commentators on the mobile industry.  The site published daily news and opinion for almost 3 years, reaching a core audience of 250,000 industry executives and fanatics.  MIR’s feed is integrated directly into the intranets of many mobile operators, handset manufacturers and mobile service companies.  Super reach, super influence.  Witness, for example, our ground-breaking video of the never-before-seen Nokia Test Labs in Farnborough (Over 175,000 people viewed it within days of publishing). Or take a look at the recent post I published about iPhone centric developer mindset in Silicon Valley, picked up by MocoNews, VentureBeat and the Washington Post.

I thoroughly enjoyed producing the site with a team of brilliant contributors.  In March 2009, I turned MIR subscription-only, providing the site’s on-going feed to one company.  The nature of the company’s requirement developed to the point that I was able to engage a small team of writers to deliver the on-going service.  I still retain all MIR rights and content — including the domain names and the site’s extensive reach — so I’ve been looking for another project to put these resources to good use.

Why Mobile Developer TV?

I really, really enjoy producing online video features. There’s something about ‘TV’ that you just can’t match with the written word.  It’s about seeing the person (or people), visualising their excitement and seeing just how passionate they are about their products and services. I did a lot of experimenting with the Mobile Industry Review Show — the MIR Show — and after a good few hundred hours of stress and learning, I think I’ve more or less perfected the art of brilliant online video production: Top quality HD cameras, excellent HD video hosting, super-expensive microphones — in fact, the best equipment you can buy, a bit of creativity in the editing studio (Final Cut is excellent, but iMovie, although frowned upon from the professional sector, is extremely quick).

Marry this passion for online television with my fascination with the mobile industry — and more specifically, with mobile development — and it didn’t take me long to hatch the concept.  And here it is!

The Aim

I’m going to meet the best and the brightest in mobile development — and I’m going to put them on camera.  I’m aiming to publish one TV show per week to start with.  Each show will centre on one or two people in the mobile development space.  iPhone App developers, certainly.  But I’m interested in the whole spectrum — from Blackberry’s App World, to Nokia’s Ovi, to Microsoft’s Windows Marketplace and beyond.

If you’ve ever seen any of the interviews I’ve produced in the past, you’ll know I like to keep myself out of the picture. It’s not about me, it’s about the interviewee.  In some cases I’m aiming to do a straight interview — me to the right of the camera pointing the microphone and asking questions.  In other cases, I’ll do a walk-about or a show-and-tell with the developer.

I’m interested in talking to and profiling:

  • Mobile application developers
    (Platform agnostic: iPhone/Blackberry/Nokia/J2ME/Samsung/Microsoft/Android)
  • Companies whose primary business is NOT in the mobile space — but who have developed or are developing mobile applications.
    (For instance: A travel company launching an iPhone app, dotcoms launching their own apps — eg. Lastminute’s FoneFood app)
  • Companies who supply services to/work with mobile developers
    (Example: Providers of mobile advertising, debug/testing)

Video will comprise most of the content here on Mobile Developer TV — however in my research over the past months, it’s clear that, whilst there are a lot of developers in Silicon Valley and London (my two primary locations), there’s a considerable geographic spread of developers.  Only today I was talking to developers from Ohio, Johannesburg, New Zealand, Ukraine, Paris and Scotland.  I’d like to be able to fly into meet each — that might be a bit of a challenge in the short term though.  So to supplement, I’ll aim to publish text interviews and profiles regularly.

One developer I spoke to suggested recording his own interview on video, answering my questions to camera with his own facilities — and sending it over to me to publish.  I think it’s a super suggestion and I think we’ll do that.

Can I profile you?  Contact Me!

I’m based in London and San Francisco so I’ll be producing the majority of in-person videos from those locations.  If you’d like to feature, drop me a note.  I’m ewan@mobiledeveloper.tv — this is the best way of contacting me.  But you can also phone/text me.  My mobile numbers are:

+44 7769 658104 (UK)

+1 415 200 9515 (US)

… (I’m happy to hear from PRs too.)

Don’t Be British

Please don’t be British — that is, sit at the back and hope I’ll come across you.  I really will do my best to find mobile developers and companies to profile — I’ve already got a big list from working with MIR — but I am most certainly no genius.  So I need your help in order to profile you — I need to know you exist. So please do drop me a note if you’re keen to be profiled.  At the very least I’ll aim to send you out a list of questions to answer by email that I can turn into a profile piece here on the site. (Who are you, what are you creating/have you created, what platform, why, what challenges have you had, and so on).  Ideally I’ll arrange to meet physically to interview you on-camera and perhaps produce an application walk-through.

Got News?

If you’ve got a particular topic of announcement that you think mobile developers and those working in related fields should know about, knock me over an email right-away.

Design

I’m doing a Robert Scoble at the moment — that is publishing with a default Wordpress Theme.  I’ll update it as we progress.  The content is way more important than the theme and that’s where my focus is at the moment.

Editorial Policy

As for editorial policy, I’m aiming for a macro view of mobile development.  I don’t plan on publishing code level discussions, or discussing the finer points of the Symbian operating system.  Instead, I’ll be looking at the commercial aspects of the mobile applications development sector along with the trends I’m witnessing.  The overriding focus is, of course, on profiling developers.  I’m particularly interested in talking with one-man-bands:  The chaps (and ladies) who’re single-handedly driving the massive change sweeping the industry.  That said, I’m also keen to talk to the business people — the product managers, the executive teams — about the challenges and successes in the field of mobile applications development.

This is a work in progress so I’d welcome your feedback, either below or by email.

I’ll be syndicating the output through the public feed on Mobile Industry Review so if you’re already a MIR RSS subscriber, you’ll start to get updates shortly.  You can also catch blog updates via the new Mobile Developer TV Twitter account @mobdevtv.

Standby!

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Originally published on Mobile Developer TV and automatically republished here on Mobile Industry Review. View the original post.

The iPhone Ocharina competition: Smart

Wednesday, April 8th, 2009

I came across the iPhone Ocarina music application ages ago. I can’t remember what I was doing online but I all of a sudden came across these two playing their 1st Generation iPhone Ocarinas to the tune of Row Row Row Your Boat:

Heh. It turns out that the video was a submission to the Smule Ocharina competition. Smart. It also turns out that it looks like David Choi, the chap in the video, was one of the 10 final winners with his own video.

Smart application, smart content, smart YouTube videos!

Originally published on Ewan.net and automatically republished here on Mobile Industry Review. View the original post.

Really impressed with MiFi

Tuesday, February 17th, 2009

The chaps - Ben in particular - are heavily impressed at the possibilities of what Novatel’s MiFi devices promise. I really like the idea of being able to walk around with a wifi router in my pocket. We just saw their HSDPA device sending HD video at 14.1 meg throughput as well. Ben’s going to have a lot to say on this.
Sent from my BlackBerry® wireless device

The INQ 1- Student Perspective Part 2

Wednesday, February 11th, 2009

Last week I covered the basics of the INQ1 now I am going to be looking in depth at the applications in particular the social networking ones.

Facebook
Let’s be honest, this is probably the reason why you bought this phone. When you first start the phone you are asked to pop in your Facebook log in details, it then asks you if you want to sync your contacts with Facebook. It then pretty quickly pulled my 500+ friends from Facebook, including their last status update and Facebook profile picture. What it does not do sadly, (which I think is restricted to the Facebook API) is pull down mobile numbers from their profile. I will be talking about the Social Phonebook in more detail later. Like Jonathan I found it was behind my browser version, and I found the application was constantly updating. This I found to be a constant pain, I really hope they implement options so the user can choose options ie update every 30 minutes. I really did not understand the need for the constant updating and I am sure this had an effect on battery life as well. Will this bring Facebook do your normobs? Yes it will in a big way, no pointing to the mobile Facebook URL etc just there one simply quick from your dock or the menu. The integration for new messages again I found this good something another manufacturer has never done before, any new messages, pokes or requests appear as a new alert in the messaging tab. I again found this to be slow, and behind the web version, which meant on occasions it said I had a new Facebook message when I had already read it. I think the issue is that none of the pokes, messages are stored on the device so if you cannot get online you cannot read your inbox. I think this is again possibly due to Facebook API restrictions.

Windows Live Messenger
Quite possibly the best application on the phone, it allows you to minimise and you can receive IM alerts in the back ground. Three have always had a good relationship in WLM and in the INQ 1 this really shows. Top Marks to the INQ 1 this application brings WLM to your mobile, anyone who has used messenger on their computer will be able to use this application.

Email on 3
Three have done it again with this application, 4 clicks and you have email set up. This has got all the standard email services set up Gmail, Yahoo, Hotmail and a whole range of ISP emails. If you have one of the pre defined email services as your provider you are laughing.

Skype
Please read my opinion on Skype here. I do not use Skype; I don’t see the point in it. I never used the application so I could not tell you my thoughts on it.

Last FM
This is a very small add on however it integrates with the music player, on a Nokia you would need to download an add on such as Mobbler to allow your track to be scrobbled, however the INQ chaps have got this in built all you need to do is put your username and password in.

Camera
The phone has a 3.2 mega pixel camera which is acceptable there is no flash, which is a real shame however you can shoot video as well. There are also options to send your pictures by MMS, Bluetooth, email and Facebook. It was a little bit sad to see that Flickr was not an option; however it was nice to see some ShoZu-like elements had been integrated into the handset.

Internet Modem Capability
This was a feature that we saw on the Skype Phone 2, where all you need to is plug in your INQ and it has all the drivers on bored to install a modem. This allows you to browse the web on your laptop in a matter of two minutes; the process is very quick and simple.

The Social Phonebook
If there is one feature in my opinion that the INQ1 will be remembered by it is this feature. All of the social networks allow you to download your contacts to your handset. The handset then allows you to merge all the contacts together, and then when scrolling the phonebook you can see in real time if that person is available on Skype, WLM or Facebook. An example is if Ewan is one of my contacts I have him on my WLM and Facebook. If I went down to his entry, I can choose to send him an Instant Message, Call, SMS, MMS, Email, Facebook Message or Facebook Poke. The other really clever feature is that for example if I did not have his number I can click straight through to his Facebook Profile and call him straight from there (providing he has his number made visible). When Ewan calls me, his current Facebook Profile Picture does pops up; some of you may say well you can do that on any handset which is true. However it is not as simple as putting your Facebook details in when you get the phone.

Summary
So what are my final thoughts on this handset? I feel that INQ have rushed this device, and there are some issues that I have highlighted over the past two weeks that have annoyed me. The main one being the constant refreshing of the Facebook Application, this is extremely frustrating and a battery killer. I am really looking forward to INQ bringing out some new handsets this year, there are rumours of a keyboard (a possible G1 or N97 rival) variant and hopefully a touch screen version as well. If INQ make social networking this easy, I believe we will see a massive increase in the amount of social networking done from a mobile in the future especially as some of the networks (here in the UK at least) have some good value data packages!

INQ is definitely a manufacturer we will be watching here at Mobile Industry Review I have a feeling they have some impressive handsets ahead.


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