Archive | Operators

We pay close attention to the industry behemoths. Carriers, operators, MNOs, MVNOs — call them what you will — there’s no getting away from the fact that they’re instrumental. In this section we document everything from price plan changes to strategy announcements and good old double-barreled rants.

I swapped to Three; I’m no longer a Vodafone customer

Five minutes was all it took to exit the relationship with Vodafone. I phoned up on Sunday and said I’d like to either renegotiate or get my PAC number. She immediately transferred me through to the right team, no messing around. Within a few moments I’d adjusted my wife’s mobile number to £13.50 per month. […]

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Big data – what it means for mobile operators

There has been a lot of hype about “big data” in recent years, but what does it mean for mobile network operators and how can they benefit from it? Big data is a catch-all term that involves new methods and technologies for collecting, managing, and analysing in real-time the vast increase in data (now typically […]

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The writing is (was?) on the wall for Phones 4U

The FT is reporting that it’s more or less game over for Phones 4U: Phones 4U, the British retailer founded by entrepreneur John Caudwell that has spent most of last decade in private equity hands, has gone into administration. The company, which is owned by London buyout house BC Partners and employs 5,596 people, said […]

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Order your O2 phone by 10pm, get it next day!

I’d like to say hello to JP, Social Media genius at Telefonica O2. He sent me a chocolate bar together with the slightly mysterious note you see above. As you can see on the wrapper, the text on the chocolate bar reads: This doesn’t have to last you two years. Just like a phone. Get […]

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Ouch, the latest phishing scam I’ve seen involves your mobile operator and a huge bill

“You’ve just run up a £300 quid bill with O2… click here to check out your bill”. Text like that would have most of us clicking right-away, whilst screaming, “WHAAAAAT???” really loudly. Sadly, the first link you’re prompted to click on downloads a seriously suspicious zip file to your computer. Nicely done, hackers, nicely done. […]

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Snapchat drives more traffic than any other messaging app on North American mobile networks

Who knew? I didn’t. I had no idea. I thought Whatsapp would have been one of the key contenders. But apparently not. This is according to a recent release from Sandvine. (If you haven’t come across Sandvine, they are a leading provider of intelligent broadband network solutions for fixed and mobile operators.) Regarding Snapchat, the precise […]

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O2: “2 years is too long to wait for a new phone”

Saw this on the underground today. It is a rather compelling offering from O2 — if you’ve selected the right contract options (notably O2 Refresh in this context). Does this mean that of you’re one of the millions of O2 contract customers currently serving out a 24-month agreement, you can simply pay off the cost […]

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